Meet the Team

team member

Kelly March

Treatment Coordinator

Kelly has worked in the orthodontic field since 1986! As a treatment coordinator, Kelly works with the patients and families as they visit the orthodontist for the first consultation through the time that the braces are placed. Kelly assists Dr. Hickman in explaining all of the treatment options and answers any questions that may arise. Kelly enjoys introducing and explaining all aspects of orthodontics with new patients and thier families. Kelly has worked at Hickman Orthodontics since 1991 and has been the Treatment Coordinartor since 2002. She loves working with Dr. Todd because she knows for a fact that he is one of the finest practitioners in the country.

Kelly lives in Indianapolis with her husband Shawn. They have been married since 1990! They have two children, Haden and Kendall. In her free time she enjoys spending time with her family, gardening, walking, and reading.

team member

Caroline Everett

Practice Administrator

Caroline is our practice administrator and works at the front desk where she greets the patients with a warm smile, answers phones, schedules patients, marketing the office, and manages the office. Caroline has been with Hickman Orthodontics since 2009! Getting to know patients and getting to hear all about what is going on in their lives, like sports, hobbies, and vacations, is the best part of her job. She loves seeing the changes in smiles and watching them grow. She proudly works alongside Dr.Todd where she feels he does amazing job improving patients' lives by giving them the best treatment available in Indiana and whom is a perfectionist! The team is like a family, and they all have the same goals, to provide the best treatment and experience possible!

Caroline has been married to her Husband Chris since 1993. They have two children, Gavin and Kendall. They also have a dog, Brutus and a cat, Zoey. In her free time, Caroline enjoys spending time with family and friends, attending IU football games, and watching Kendall cheer, play softball, and basketball. She also enjoys going on walks, some hiking, playing softball with Kendall, and going to Colts games!





team member

Kristi Cross

Lab Technician

Kristi has been in the dental field since 1998 and working for Hickman Orthodontics since 2010! Kristi is responsible for taking before and after records, works in the lab facbricating retainers, appliances, and trimming models. She gets to work with patients at the beginning and end of treatment and gives patients their custom appliances. She loves seeing the end result, the expierence she gets to share with the patient after they get their braces off, and the boost of self esteem and confidence it gives our patients. She also loves the effort and great result that is given to all patients by all team members.

Kristi loves spending time with her family and friends, camping, biking, fishing, and mudding. 

Cyera Flanigan 

Orthodontic Assistant

Cyera recently graduated college in December 2015.  She looks forward to meeting all of our patients and getting to know all about them.  She enjoys taking care of our patients by making them comfortable, she has a real passion for orthodontics!  Cyera also enjoys working along with Dr. Hickman and all of her co-workers because they make work fun and she loves the great work that we do!

In her spare time Cyera likes to spend time with her son, Case.  Cyera also likes shopping, bonfires, and spending time with her family.  Please join us in welcoming Cyera to our practice!

Britney Jones

Orthodontic Assistant

Britney has worked in the dental field as a dental assistant since 2006.  In the general dentistry field she has place fillings, assisted with oral surgery, and orthodontic cases.  She is so excited to have joined the Hickman Orthodontics Team, as it was her own orthodontic assistant that made her want to fo into dentistry.  She loves assisting Dr. Hickman, the other assistansts, and learning more about orthodontics each day.  She is looking forward to bonding with the patients as they go through their orthodontic journey.
In Britney's spare time she enjoys spending time with her boyfriend Tim, her 2 kids (daughter Taylor and son Tucker), and their friends and families.  Together they enjoy bonfires, cookouts, and boating.  She also enjoys getting involved in her community through the volunteer fire dept, where Tim volunteers as a firefighter and medic.